2010′s Top 10 Business Books

problogger by darren rowse and chris garret

There’s nothing like a great top 10 list to end out the year and for those of you that know me well, you know that reading is a passion of mine. I went back through my business book reviews from the past year and reassessed a few things based on how much a book had on my thinking and business practices. After a lot of deliberating, here’s my list for 2010′s top 10 business books.

Book Review: Guy Kawasaki’s “Art of the Start”

Guy Kawasaki's "Art of the Start

Guy’s book, “The Art of the Start” (amazon affiliate link) was released back in 2004. Some might consider this dated reading; however, as a fan of his, I couldn’t resist picking up the book when I found a good deal on it recently. What I discovered was that Guy was on to many of today’s [...]

"BE DiFFERENT or be dead": How I am applying what I learned (part 2)

thermometer

How do you know if you are delivering a customer service experience that really matters to your consumers? Before you can even ask this question, you need to have a clear understanding of the difference between your “core service” and your “service experience.”

I recently finished a great book by Roy Osing called, “BE DIFFERENT or be dead” (amazon affiliate link). In the book, Roy discusses a major issue that many businesses seem to miss the mark on. It’s one that is easily overlooked – the difference between delivering on your customers’ expectations and wowing them with amazing service experiences.

"BE DiFFERENT or be dead": How I am applying what I learned (part 1)

Rolling Stones Poster

I’ve already spent three days talking about Roy Osing’s book, “Be DiFFERENT or be dead,” so I thought it might be fun to end out the week with some additional thoughts about the book and what I am currently doing to apply the things I learned. Today, let’s talk a bit more about what I am doing with his use of the “only” statement.

In the book, Roy takes a lot of time talking about how businesses need to take a long look at themselves and figure out what they can do differently from their competition. He asks all of us a cool question – what are doing that no one else in your market is doing? Once you’ve got an answer (if you have something), you then need to answer this by creating your “only” statement. Here are a few examples of what the might look like:

Could Rework Reshape the Business Book Industry?

The recent success of Rework, a business book by Jason Fried and the team at 37signals, should send a signal to the entire industry. While Fried and his team make the call for businesses to radically change, there might just be a few things for authors and publishers to learn as well. 1. Stop making [...]

Rework, by Jason Fried and David Hansson

rework cover

When I heard the guys from 37signals were at work on a book, I could hardly contain myself. I love reading and business books tend to be a personal favorite of mine, but I don’t typically get this excited. This time it was different. I’ve been following Jason Fried and his team on the Signal [...]

Book Review: Drive, by Daniel Pink

drive, by dan pink

What will it take to motivate tomorrow’s workforce (maybe even today’s)? Daniel Pink nails it his new book, “Drive” a well-written, thought-provoking look at how we as human beings are motivated and what we want in order to feel fulfilled in life and in our careers. Extrinsic Motivation vs. Intrinsic Motivation Dan starts off the [...]

Related Posts Plugin for WordPress, Blogger...